M+W Dental - Fortna

Representative Clients

M+W Dental

Design of a New Fulfillment Concept

M+W Dental is one of the largest mail-order companies for dental supplies in German-speaking countries. The product range covers over 24,000 items that are sold via regularly published catalog and an online shop. M+W guarantees a next working day delivery for all orders submitted before 5 p.m.

M+W Dental is steadily growing their customer base and has expanded their sales internationally. To maintain a high standard of order processing and product supply, M+W has partnered with Fortna | Pierau to optimize current logistic processes.

Key objectives of the planning were the expansion of storage capacity, the increase in storage locations in the order-picking warehouse, and identifying ways to increase dispatch capacity.

The identified measures were then developed into a concept with phased periods of implementation.